Guarantee
If our product isn't exactly as we promised it to be, you can return it within 90 days of invoice for a no questions replacement or shop credit.
Our products are created by people who love what they do. We also take great care when processing and packing your order. If anything goes wrong, we’d like the opportunity to make it right for you.
We’d appreciate it if you could call us first at 03 8788 1800 or email us so we can see how we can fix the problem.
Returns
If our product isn't exactly as we promised it to be, and should you desire to return your purchase, please fill out an Online Returns Form and let us know if you would like a replacement or shop credit.
Save all the boxes and packing material. You will need to send the products back in its original packaging together with a copy of the invoice. The cost of returning the products to us is your responsibility.
Please note: we do not do returns for 'change of mind', instead we recommend you gift or donate!
Post the completed form, the products and the invoice to:
Micador Group Online Returns
24 Logis Boulevard
Dandenong South, Victoria, 3175
If you choose to receive a voucher, we will issue you a shop credit, which can be used at micador.com.au shop for 12 months.